First and foremost, your lost files are not accessible by anyone, and are safely and securely stored in the Secure Folder. Just buy a new USB flash drive and then install and activate ENC DataVault on that drive, using either your existing license or a new one if your existing license is used up. Then use the Restore Secure Folder Data tool in the program settings to recover the data from the last vault backup.
IMPORTANT: Proper backup procedures must be followed in order to be able to recover data.
Only data and files backed up can be recovered.
There is a Data Recovery Feature in the software. In the event that you lose your drive you can only access the data in Secure Folders on your PC/Mac if the conditions below are met:
- You have made a backup of your Secure Folder (check backup procedures in a different Help Center article). Note: Only those files backed up can be recovered;
- You recall your login password to open the Secure Folder(s) that were backed up;
- You have purchased a full license for ENC DataVault (If the existing license is fully used, you can purchase another license after you have lost your device)
When you have inserted a new flash drive, download and install the program. Launch the program and then use the program menu to restore the data from the backup vault that is stored on your computer.